Since originally asking my question, I experimented some more with my phone.
So it looks like Ryan was correct in his comment that this is an issue with a Motorola OS add-on, not vanilla Android. Without that, we're unable toĪssist you because this is a phone issue and not a network issue. At this time Motorola hasn't provided an update for Understand that you've been having an issue trying to decrypt files on Thank you for contacting Verizon Wireless through our website.I I sent this question into Verizon Wireless as well.
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